Coronavirus - COVID-19
We will endeavour to add, update and provide information as it comes to hand.
Other than my GP who can I phone for advice?
Coronavirus Health Information Line - 1800 020 080
Health Direct helpline - 1800 022 222
Testing & Awaiting Results
In Queensland, testing may be done for people who have fever (or history of fever), acute respiratory symptoms (cough, sore throat, shortness of breath), tiredness, diarrhoea, loss of smell/taste
Kenmore Clinics are operating a Federal Government GP led Respiratory Clinic. The clinic is open Monday to Friday and situated at Suite 6, 2081 Moggill Rd, Kenmore. Bookings can be made by phoning 3363 1699 currently. We do not accept walk-ins. No referral is required. The clinic will see patients who are suffering mild to moderate respiratory illness
Once tested and awaiting your test results you will be advised to self isolate. Currently results for Covid-19 may take 4 days and up to a week during busy times.
If you feel ok and are recovering at home:
Most people with COVID-19 who are fully vaccinated will only get mild symptoms that last 1-2 weeks. You might not feel very sick, or you might get a sore throat, fever, cough, aches and pains and headache. If worried, ask a friend, family member or neighbour to call you once a day to check on you. Ask someone who is not sick to help you get food, self-testing kits or medicine. They must leave it at your door and not come into your house.
Look after yourself when you have COVID-19:
• get lots of rest and sleep
• drink lots of water
• check your temperature
• take medication (for example paracetamol) to help with a high temperature or any aches and pains
• stay in touch with your family, friends, or community members over the phone or through social media
• call the Multicultural Connect Line on 1300 079 020 if you are worried and would like to speak to someone
You may find it helpful to record your symptoms while isolating. You can use this diary to record how you feel. https://www.qld.gov.au/__data/assets/pdf_file/0019/230608/A4L_Symptoms-diary_23-12-21-INTERACTIVE.pdf
This diary can help you to explain to a doctor how sick you are.
If you become unwell while waiting for your results please
Call 000 if you become very unwell
Contact your regular GP for advice
Contact 13HEALTH (13 43 25 84) or the COVID Hotline (1800 020 080)
Your doctor will notify you of your test results via sms. You may also receive an sms from the pathologist with your result.
If your results are negative then you no longer need to self isolate, however depending on your illness and symptoms it is advised to remain at home until you are completely well.
If your results are positive, you will also be phoned by the doctor.
• Put the patient in a well-ventilated, separate room, if possible with open windows.
• Minimise the spaces that the patient shares with others. They should avoid going into the kitchen,
and they should use a different bathroom if possible.
• Keep a distance of at least 1 metre between the patient and all household members.
• Limit the number of caregivers for the patient. Ideally, assign just one person.
• Provide masks for the patient to wear whenever they are near others. If masks are not possible,
make sure the patient covers their nose and mouth with tissues whenever they cough or sneeze.
• Wear masks while caring for the patient. Masks should fit tightly over the nose and mouth.
• Remove the mask using the lace from behind, without touching the front of the mask.
Cleaning and hygiene
• Ensure good hand hygiene after any contact with the patient or objects in their environment. This
means washing your hands with soap and water, or using an alcohol-based hand rub.
• Avoid direct contact with the patient’s bodily fluids.
• Don’t allow anyone else to use the patient’s linen or eating utensils.
• Use protective clothing during cleaning, e.g. a plastic apron and gloves.
• If you use utility gloves, make sure they are washed and sterilised with a 0.5% bleach solution.*
• Each day, clean and disinfect areas in the patient’s environment that are frequently touched,
including the bathroom. Use detergent first, rinse, then apply a 0.5% bleach solution.*
• Place any waste from caring for the patient in a bin with a lid, in the patient’s room.
• Machine wash laundry at 60 to 90°C. Don’t let contaminated laundry touch your skin or clothes.
*You can make the solution using 1 part of 4% household bleach to 7 parts of water. If bleach isn’t
available, use household disinfectant that contains benzalkonium chloride instead (follow the
instructions on the bottle).
Resources & Useful Links
Qld Health - Stay Informed
Practical Support During Isolation
You can get food and medication while in quarantine by doing the following:
Ask friends or family members you don’t live with to get food and medication to leave at your door.
If you need a prescription filled arrange this with your usual pharmacist or GP. They may then deliver it to your home or you can let your friend or family member know where to collect the medication.
Arrange a food delivery service. Have all food left outside your home. Do not let any delivery person into your home.
If you are in quarantine and need help getting food or other essentials you should call the Community Recovery Hotline on 1800 173 349.
While in quarantine, Queensland Health and the Queensland Government COVID team will call and SMS you, to check that you are adhering to your quarantine direction and to check on your health and wellbeing. These calls may come from a private number, so we encourage you to answer it as soon as possible.
Support is available if you are concerned about COVID-19 or are distressed because you are in self quarantine or sick.
Visit the Head to Health website for:
links to mental health online and phone suppport
resources and services that can help if you're experiencing mental health concerns or trying to support someone else